Refund Policy
Effective Date: July 1 2025
Company: Ayuceutical® Wellness & Academy Pvt. Ltd.
Website: www.ayuceutical.com
1. General Policy
At Ayuceutical®, we are committed to delivering:
Authentic Ayurvedic products
Customized herbal formulations
Holistic Panchakarma therapies
Specialized educational programs through the Ayuceutical® Academy (online and offline classes)
Due to the specialized nature of our offerings, all sales and enrollments are considered final and non-refundable.
2. Product Refund Policy
Refunds or replacements for Ayurvedic products and herbal formulations will be accepted only in the following cases:
The product was received in a damaged condition during transit.
An incorrect product was delivered (different from what was ordered).
To initiate a claim:
Notify us within 48 hours of delivery at 📧 info@ayuceutical.com or 📞 +91-84371-62633.
Provide Order ID / Invoice number along with clear photos or videos of the damaged/incorrect product and packaging.
Resolution:
Replacement will be provided at no extra cost.
If replacement is not possible, store credit or a refund to the original payment method will be issued within 15 working days.
Non-Refundable Cases:
Opened, used, or tampered products.
Claims raised after 48 hours of delivery.
Purchases from unauthorized third-party sellers.
3. Academy Refund Policy
Enrollments for Ayuceutical® Academy courses (online or offline), including workshops, mentorships, and training programs, are non-refundable and non-transferable.
Refunds are not applicable in cases of:
Change of mind after enrollment.
Failure to attend scheduled classes or programs.
Partial participation in courses or workshops.
Exception:
If a course is canceled or rescheduled by Ayuceutical® Academy, participants will be offered:
A rescheduled date, OR
A credit note applicable to future courses.
6. Contact Us
For any refund-related queries:
Ayuceutical® Wellness & Academy Pvt. Ltd.
📞 +91-84371-62633
📧 info@ayuceutical.com
🌐 www.ayuceutical.com